Answer #20717 | Updated 09/30/2015 11:38 AM | Access: Everyone
What are the benefits of being a CEREC Service Club member?
Overview of CEREC Club Benefits**This is not a legal document. Please see the contract for official terms.**Any and all software upgrades and updates are completely free.
- This is the greatest financial benefit of the Club. Software upgrades are up to $5,000 for Non-Service Club members. There is usually one Upgrade and several Updates released every year.
Club Members get a discount on a PC Upgrade whenever they choose to upgrade their hardware to the latest version.
Club members can buy replacement Cameras and Prismatic Tubes / Mirror Sleeves for half retail price when they are not covered by warranty.
- This discount applies under any circumstances. Cameras and prismatic tubes are half of the current retail price. This discount does not apply to any other parts.
Enrollment in the CEREC Club extends the parts and labor warranty of the CEREC machine(s).
- If a customer is enrolled in CEREC Club at the fee of $219.99 / month + local tax, the machine(s) are covered by a 3 year parts and labor warranty from the original date of installation of the machine(s).
- If a customer is enrolled in CEREC Club at the fee of $299.99 / month + local tax, the machine(s) are covered by a 7 year parts and labor warranty from the original date of installation of the machine(s). *Please note that CEREC 3 AU machines & CEREC/inLab 3 Compact Mills are excluded from this offer.* *Inlab MCXL's may not be eligible for this offer, please contact your CEREC Specialist or the PTC if you have any questions.*
- If a customer is enrolled in CEREC Club for a Digital Impression Unit (AC Bluecam Connect or Omnicam Connect machines only), at the club fee of $149.99 / month + local tax, the machine(s) are covered by a 3 year parts and labor warranty from the original date of installation of the machine(s).
- If a customer is enrolled in CEREC Club for a Digital Impression Unit (AC Bluecam Connect or Omnicam Connect machines only), at the club fee of $199.99 / month + local tax, the machine(s) are covered by a 7 year parts and labor warranty from the original date of installation of the machine(s).
Club Members receive a Preventive Maintenance Kit annually, starting 11 months after a customer joins the CEREC Club.
- The “P.M. Kit” will be sent with instructions for the customer to schedule a local Patterson Technician to come and perform the maintenance.
- As long as the machine(s) are under warranty, the Office Calls and Labor are both free for the P.M. Kits performed on CEREC machines and for any warranty repairs.
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- Once the machine(s) are out of warranty, the customer still receives the P.M. kit at no charge but labor is billable.
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- Customers who own only an AC Bluecam Connect or AC Omnicam Connect and are on Cerec Club do not receive Preventative Maintenance (PM) kits. This is not a part of their club benefits.
FREE unlimited phone support
- PTC (800) 475-5036
- Non Club Members may be charged $65 for every 15 minutes spent on a support call
**This is not a legal document. Please see the contract for official terms.**
*Note - as of January 2015 the fee for CEREC Service Club is $299.99 + local tax per month for new customers and customers on a month to month basis. Existing customers under the 3 year contract will remain at $219.99 + local tax per month until their initial contract expires, at that time their fee will change to the $299.99 + local tax per month. *Please note that CEREC 3 AU machines & CEREC/inLab 3 Compact Mills are excluded from this offer.* *Inlab MCXL's may not be eligible for this offer, please contact your CEREC Specialist or the PTC if you have any questions.*
As of January 2015 the fee for CEREC Service club for Digital Impression Units (AC Bluecam Connect or Omnicam Connect machines only)$199 + local tax per month. Existing customers under the 3 year contract will remain at $149.99 + local tax per month until their initial contract expires, at that time their fee will change to the $199.99 + local tax per month.
Please see the New CEREC Club Service Agreement for full details of the service club benefits, however along with this price change the CEREC Club, customers' equipment may qualify to have a bumper to bumper parts and labor warranty coverage for up to a maximum of 7 years from the original date of installation of the CEREC machines, as long as the customer is enrolled in service club at the fee of the $299.99 per month + local tax. *Please note that CEREC 3 AU machines & CEREC/inLab 3 Compact Mills are excluded from this offer.* *Inlab MCXL's may not be eligible for this offer, please contact your CEREC Specialist or the PTC if you have any questions.*
If a customer is not currently on Club they should contact their CEREC Specialist or the PTC to join club, a fee or backbilling will apply for joining at a later time.
Please contact the PTC with any questions at 1-800-475-5036.
**Note - prices listed may be subject to change without notice**
1985: The first CEREC applications were successfully carried out.
1986: Siemens obtained the license to market and further develop the CEREC method.
1987: CEREC 1, the world’s first CAD/CAM system in dentistry was launched.
1994: The CEREC 2 system was introduced and allowed for inlays, onlays, crowns and veneers.
1997: Siemens sold its dental division, which resulted in the birth of Sirona Dental Systems.
2000: The Windows-based CEREC 3 (Redcam) debuted to the market.
2003: 3D software was introduced, which allowed dentists to construct restorations based on computer generated 3-dimensional models.
2007: The MC XL milling machine was launched, making it possible to attach crowns using dental cement because of its increased precision.
2009: Sirona launched the CEREC AC Bluecam, which is based on short-wave blue light that significantly increased the precision of the scans compared to the Redcam.
2010: Biogeneric (3.8 software) made it possible to individually reconstruct the occlusal surfaces of damaged or missing teeth while achieving a natural look.
2011: The 4.0 version of CEREC software simplified the user interface with intuitive menu navigation.
2012: The latest development in CEREC technology was revealed: the Omnicam intraoral camera. This new technology allowed dentists to take powder-free digital impressions in natural color.
2013: Around 38,000 dentists worldwide use the CEREC method and thus produce 6.9 million restorations each year
The Omnicam uses a number-based system.